Our Policy on Privacy
This Privacy Policy aims to give you information on how The company collects and processes your personal data including any data you may provide via our website when you purchase our
certification services (through our website or by getting in contact with us directly), when you register with us as a member or when you otherwise contact us.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this Privacy Policy carefully together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting
or processing personal data about you so that you are fully aware and understand our practices regarding how and why we are using your personal data and how we keep it secure. This
Privacy Policy supplements other notices and privacy policies and is not intended to override them.
Personal data we collect directly from you
We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:
- The use of inquiry and registration forms.
- The purchase process when you buy any of our products or services.
- The provision of your details to us either online or offline.
- The use of Organisation products and/or systems.
The elements of your Personal Information that we collect may include:
- Name
- Job title
- Company/Organization name
- Home, shipping and billing addresses, phone and fax number
- Mobile telephone number
- Email address
- IP address and browser information
- Payment details such as credit card information
- Customer usage data for reporting purposes
- Audio recordings generated through the customer’s use of Organisation products, services and/or the System.
Obtaining Personal Information
We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of
our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are
facilitating the delivery of our services to you such as your company, education institution, or our service providers.
Processing Your Data
Organization will use your personal information for the following general purposes:
- (a) provide you the Service.
- (b) answer your questions and comments.
- (c) contact you by email (or through other electronic channels) to inform you about the Service.
- (d) for statistical purposes
- (e) with any other purpose about which you were informed at the time of data collection.
When you use the Service, you can create your personal profile, establish contacts, send messages, carry out searches, answer questions or use our chat to chat with other users.
Organization collects and stores this information in order to provide you with the Service and offer you personalized functions. Organization also receives and records information from
your computer and browser, including your IP address, cookie information; software and hardware features and information about the pages you request, regardless of whether you create an
account or not.
Information Collected from Other Sources
This privacy policy applies solely to our website. For external links you follow, check the respective privacy policies of those sites to understand their data handling practices.
Privacy and Data Security
Secure Data Management Practices
We store your personal information on secure servers within protected facilities. Your data may be transferred, stored, or processed by our staff or those of our suppliers, with all
necessary precautions taken to ensure its security in line with this Privacy Policy. You consent to these actions when you provide your personal data to us.
Reformatting Our Privacy Policy
As part of our commitment to upholding a high standard of transparency in our privacy practices, we periodically review and update this Privacy Policy. If we make changes, they will be
posted here with a new revision date. By continuing to use our services after these changes are made, you agree to the new terms of this Privacy Policy. We encourage you to review this
document frequently to stay informed about how we are protecting your information and to see if there have been any notable changes to the policies that might affect you. We will also
endeavor to notify you through other means such as email, should there be significant changes requiring your attention.
Additional Provisions
Guaranteed Data Deletion upon User Request
We respect your right to control your personal data. This final section outlines our policy for handling requests to delete personal data or accounts. We detail the timely process for
data removal from our systems, including confirmation of action taken, ensuring you are fully informed of the status of your data.
Your Rights to Data Governance
You have the right to request that we do not process your personal data for marketing purposes. We will usually inform you beforehand if we intend to use your data for such purposes or
disclose it to any third party for such purposes. You can exercise this right by checking certain boxes on the forms we use to collect your data or by contacting us directly.
- Access: You can request access to your personal data.
- Correction: You can request correction of any incomplete or inaccurate data we hold about you.
- Erasure: You can ask us to delete or remove personal data under certain circumstances.
- Objection: You can object to processing of your personal data in certain situations.
- Restriction: You can request restriction of processing of your personal data under certain conditions.
- Transfer: You can request the transfer of your personal data to you or to a third party.
- Withdrawal of Consent: You can withdraw consent for processing your personal data at any time.